Computer Networking & Solutions for your business
The introduction of Office 365 and its implementation has been of great benefit to our organisation. Prior to the installation and setup, which was carried out by SNC solutions, all our computers where running old out of date MS Office suite including Outlook. Since the introduction all workstations are now on the same Office suit. The bring up to date of our systems has assisted with the saving and sharing of documents such as Excel and Word. Other benefits has been the Lync programme for instant messaging service, which is a good tool for quick easy correspondence to individual colleagues.
However due to our industry as a commercial construction stainless steel/mild steel fabricator and installer, it has enabled us to increase our efficiency in communicating to our onsite installers, this has been achieved through the purchase or Samsung Galaxy Notes, and the setting up of OneNote and OneDrive. OneNote has allowed our onsite installers to effectively and easily communicate site measures, check scope of works and communicate direct with our Head Office, enabling us to be more efficient and proactive in getting items into fabrication.(originally this was completed via diaries and installers returning to head office to photo copy site measure and carry around large clumsy folders that would get lost and unrecognisable from days/weeks onsite)) OneDrive has also allowed us to issue drawings and documents quicker and easier for review.
We are still in the infancy of the rollout and working out the benefits to our organisation. The adaption and of these tools is a constant work in progress, which we look to improve with each project we complete. Thanks to the assistance of SNC Solutions, Controlfab has been able to future proof our organisation which will enabled us to increase both our competitive advantage, and our productivity going forward.
We would also like to thank SNC for their direction in choosing Microsoft 365, the tablets and assisting in the setup and ongoing maintenance of getting this system implemented
SNC Solutions provide our organisation with a consolidated, systems-based approach to the management of our information technology requirements. They are cognisant of and listen to our requirements, provide excellent customer & technical support (both on-site & remotely) and offer appropriate and relevant solutions to solve any of our information technology concerns as they arise.
We are extremely happy with the service provided by SNC Solutions. The customer is looked after personally, rather than just being “another number”. The company is small enough to provide a personal service but has enough resources to deal with any issues we may have in a timely manner.
SNC look after our server and all our IT requirements here at Sondex. Having our server monitored remotely is also a great feature. Often SNC will contact us regarding an issue before we are even aware of it. That’s service!
Since we commence using the services of SNC Solutions we have been very pleased with the service and technical support we have received. Regardless of what our query or need has been, the staff at SNC have always been available and keen to assist us, whether it has been for our system upgrade to a new server, or a general IT query.
We would highly recommend SNC Solutions to anyone looking for IT Service & Support.
Williams Refrigeration is a manufacturer of refrigerators and freezers for the commercial market. Within the manufacturing division, we have a sheetmetal department with two CNC Turret Punch Presses, three CNC Press Brakes and a panel folder. All the programming is done using Radan Software and is supported by SNC Solutions.
I have found Stephen Mullens to be an extremely knowledgeable and helpful asset to our business. His background as a Turret operator and Programmer has enabled him to not only support our operation, but to offer valuable advice on a consultancy basis. Stephen has supported our programmers and continually updated them on the new features and options on Radan as they are released. This has enabled us to keep up with “Best Practice’s”
SNC Solutions also support Williams in the IT department and have been instrumental in upgrading all our servers and PC’s to conform with state of the art technology. Their after service support has been excellent and they have taken the trouble to familiarize themselves with our main frame ERP system in order to be able to support it and liaise with all the interested parties.
I can thoroughly recommend SNC Solutions as a genuine partner to a Manufacturing enterprise; their knowledge of our business and their relationship with us is excellent
SNC Solutions recommended and installed our new IT System to the latest technologies as our old system was overdue for upgrading. Their experience and knowledge made the change over effortless while support was given throughout this process. It was critical that we had access to files and emails throughout the changeover in which SNC Solutions were able to do with minimal disruption to our business.
If we have any problems or questions they are prompt to answer or fix the issue. They don’t give up until you are completely happy.
We choose SNC Solutions because they make it “Easy”
I started a small business over 15 years ago. As it has grown, so has our need for computing solutions.
We have introduced an accounting package, multi-users, a quality management system (which requires security control), weekly system back-ups and anti-virus support across the system.
All this has required a computing system that has had to grow with the business.
SNC have been with us for the journey and have provided advice and support on hardware, software, networking solutions, training, UPS hardware, breakdowns, malware & virus software, clean-ups and up-grades as well as annual maintenance checks.
A major area of support for continuing business growth is the software support and upgrading. Microsoft, the wonderful organisation and profit generator they are, obviously continually upgrade software packages and we have to step up to meet the continual change that they enforce.
SNC have helped us keep up, train us on the new systems and advantages and challenges they bring and provide smooth changeovers when these upgrades occur.
We are now operating Office 365 across 2 countries and SNC are helping us integrate this operating system to full advantage.
I feel, as a small business operator, that with the support of SNC, the computing side of our business is operating well and is well supported. I feel they have helped us handle the constant change and growth that is needed with our computing systems to be a successful business
We first met Steve from SNC Solutions around 7 years ago when he was the technician for our engineering software. With his engineering background he absolutely knew what we wanted and needed. Over the years, as our business has grown, we needed our IT support to grow with us. SNC Solutions has been able to show us how to improve our engineering software and we have seen great results in this area to the stage that SNC Solutions now looks after all of our IT needs. The service provided by SNC Solutions is outstanding and support is quick. We look forward to working with SNC Solutions for many years.
SNC Solutions are great, they are on time, do a great job and address all our concerns. Our system works great.
I am also thrilled by the quality of support. It is fast, reliable and no complications at all. When a job is finished, they go over it with me. I have had no issues at all. I would and have recommended them to friends. Thanks SNC Solutions.
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