SNC Solutions Service plans (as Below or can be customized for larger requirements) are designed to provide your Business with the peace of mind that Backups, Firmware, and Security is monitored along with the Support and reliability you require for day-to-day issues. Ensuring your systems are kept updated and managed will go a long way to ensure your preparedness if disaster strikes, whilst ensuring all steps are taken to mitigate security risks and downtime to your Business.

Business Support hours are 8:30 am to 5:00 pm Monday to Friday.                                                                                                                                                                                           (Security Monitoring/Reporting/Remediation is during Business hours unless SOC Services have been purchased)

Standard rate is $165 per Hour and a Day rate of $1200

Customers not on Service plans are Best effort only for response times.

For Emergency, Urgent or Afterhours work required, Premium rates may be applicable as per our Terms & Conditions.

*All pricing is in AUD and excludes GST.

*System Maintenance covers: Monitoring of Backups, Virus alerts and Device performance issues

Vulnerability Patching and Reporting & 24/7 Security Operations Centre (SOC)

What is Patching, Vulnerability Scanning and SOC?

Patching usually refers to Windows updates, such as Security, Driver updates, or general updates keeping your Windows Operating System up to date and Secure.

Vulnerability scanning is like the above but for all other products, such as Adobe Reader, and TeamViewer, these Apps we monitor and update by looking for later versions ensuring they are updated to fix any vulnerabilities.

Vulnerability’s may be due to a bug or a weakness in the software that a hacker can exploit and potentially breach.

SOC – Usually pronounced “sock” is an outsourced team Cyber Security professionals dedicated to monitoring and remediation of SentinelONE and Microsoft 365 applications 24×7. Their mission is to detect, analyse and respond to security incidents in real-time. This orchestration of cybersecurity functions allows the SOC Team to maintain vigilance over the organization’s networks, systems and applications and ensures a proactive defence against cyber threats.

Online Cyber Awareness Training

Ensure Best practices for your staff with ongoing Cyber Awareness training

Keeper Security – Password Manager

Keeper gives you visibility, security and control over your company’s cybersecurity protection.

No technology expertise is required – it’s super easy to use.

Datto Disaster Recovery

Total Data Protection platform built for small businesses. Easily protect any physical or virtual infrastructure running on Windows, Mac, or Linux, and spin up lost servers in minutes in the secure Datto cloud – without the need for additional tools. Backup automatically on your schedule to a local device, and replicate backups to the Datto Cloud. Recover granular data quickly from multiple points in time and use Datto Cloud virtualization to spin up lost servers,