IT SERVICE PLANS
Talk to us about a Service Plan that will meet your needs!
SNC Solutions Service plans (as Below or can be customized for larger requirements) are designed to provide your Business with the peace of mind that Backups, Firmware, and Security is monitored along with the Support and reliability you require for day-to-day issues. Ensuring your systems are kept updated and managed will go a long way to ensure your preparedness if disaster strikes, whilst ensuring all steps are taken to mitigate security risks.
Business Support hours are 8:30 am to 5:00 pm Monday to Friday. (All Monitoring and Reporting is within Business hours only unless confirmed otherwise)
Standard rate is $165 per Hour and a Day rate of $1200
Customers not on Service plans are Best effort only for response times.
For Emergency, Urgent or Afterhours work required, Premium rates may be applicable as per our Terms & Conditions.
*All pricing is in AUD and excludes GST.
ESSENTIALS
Users 5- 5 Hours of Support Includes System Maintenance*
- Access to the SNC Portal and Knowledge Base
- Device Monitoring
- 6 Monthly – Security & Backup Review
- 5 x Cyber Aware Professional Included (Online Awareness Training)
- Additional Devices can be added at $10/device/Month (maximum 5 additional devices)
PROFESSIONAL
Users 10- 10 Hours of Support Includes System Maintenance*
- Access to the SNC Portal and Knowledge Base
- Device Monitoring
- Quarterly – Security & Backup Review
- 10 x Cyber Aware Professional Included (Online Awareness Training)
- 2 Keeper Business Plus licenses included (Secure Password Manager)
- Additional Devices can be added at $10/device/Month
Proactive Security
Add-on- Essential 8 Reporting
- Vulnerability reporting
- Device Patch Management
*System Maintenance covers: Monitoring of Backups, Virus alerts and Device performance issues
Online Cyber Awareness Training
Ensure Best practices for your staff with ongoing Cyber Awareness training
Cyber Aware Professional
12-month commitment- Unlimited Phishing Simulations
- Monthly Awareness Training
- Access to all Awareness Posters
- Access to Cyber Aware Business/Health Check/Toolkit
- 20+ print ready PDF posters
- New material released monthly
- Brandable posters available
Keeper Security – Password Manager
Keeper gives you visibility, security and control over your company’s cybersecurity protection.
No technology expertise is required – it’s super easy to use.
Keeper Business
- Keeper Business Vault
- Basic 2 Factor Authentication
- 100GB Secure File Storage
Keeper Business Plus
- Keeper Business Vault
- Basic 2 Factor Authentication
- 1TB Secure File Storage
- Advanced Reporting and Alerts Module (ARAM)
- BreachWatch Dark Web Monitoring
Datto Disaster Recovery
Total Data Protection platform built for small businesses. Easily protect any physical or virtual infrastructure running on Windows, Mac, or Linux, and spin up lost servers in minutes in the secure Datto cloud – without the need for additional tools. Backup automatically on your schedule to a local device, and replicate backups to the Datto Cloud. Recover granular data quickly from multiple points in time and use Datto Cloud virtualization to spin up lost servers,
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If you are interested in any of our servies and software please contact us via our Sales contact page